Monday 22 Jul 2024
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KUALA LUMPUR (Oct 12): Airport operator Malaysia Airports Holdings Bhd (MAHB) has deployed its resources at relevant airports within its network to extend all possible assistance to stranded MYAirline passengers, following the suspension of the low-cost carrier's operations effective immediately until further notice.

It said that currently, the situation at the affected airports is under control.

"Operational data shows that up till Oct 12, a total of 39 flights servicing local destinations and one international route to the Don Mueang International Airport (Bangkok), as well as about 5,000 passengers are affected.

"Passengers who are not yet at the airport are advised not to come to the airport. Instead, they can explore alternative flight options from other carriers through the respective airlines’ websites," MAHB added in a statement on Thursday.

The airport operator said relevant notices have been put up at the terminals, and airport staff are on ground to offer assistance on alternative flight options by other carriers.

"At the Kuala Lumpur International Airport, resting areas are provided at Level 3, Terminal 2 and Level 5, Anjung Tinjau, Terminal 1, so that the passengers can wait for their next flights comfortably."

Earlier, Batik Air and AirAsia extended their support by announcing special discounts on fares exclusively to the affected MYAirline passengers.

Batik Air has offered a one-way trip, including all charges and subject to the availability of seats. This includes Penang at RM129, Langkawi (RM159), Kuching (RM199), Don Mueang (Bangkok), and Kota Kinabalu (RM299).  

Meanwhile, AirAsia is offering a 50% discount on base fares to the affected passengers with confirmed flight bookings to and from selected destinations (Kuala Lumpur, Langkawi, Penang, Tawau, Kota Bharu, Kuching, Kota Kinabalu, Kota Kinabalu-Tawau, and Don Mueang-Bangkok and Suvarnabhumi-Bangkok).

At 3.11pm, MAHB shares were traded up 11 sen or 1.52% at RM7.37, giving the group a market capitalisation of RM12.3 billion.

Edited ByKang Siew Li
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