FAQ
FAQ
3 digital access means you will have access to 3 digital replicas of the print version of The Edge Malaysia that can be viewed on your:
You may choose to utilise the 3 digital access in any combination within the 3 platforms mentioned above, example:
Note:
For home addresses within Klang Valley, the print version of The Edge Malaysia will be delivered on Saturday or Sunday depending on the location. Where the address is an office within Klang Valley, the delivery will be made on Mondays (subject to availability of delivery agents)
If your delivery address is outside Klang Valley, please contact our Customer Service Hotline – email: [email protected] or call (603) 7721 8052/8037/8050 for the delivery schedule.
We provide FREE delivery of the print version of The Edge Malaysia to all subscribers within the Klang Valley.
If your delivery address is outside Klang Valley, delivery charges
will apply as follows:
1 Year Package
2 Year Package
3 Year Package
If you need further assistance, please contact our Customer Service Hotline – email: [email protected] or call (603) 7721 8052/8037/8050
New issues for each title will be available for download as per the schedule below
| Publication | Day Available | Time Available |
|---|---|---|
| The Edge Malaysia | Saturday | 7.00am |
| The Edge Singapore | Friday | 7.00am |
To subscribe:
You can make payment for your subscription through one of the following methods:
When you subscribe via subscribe.theedgemalaysia.com, you will be automatically transferred to our secure payment gateway (iPay88) to proceed with payment either by credit card / bank transfer / cheque
All major credit & debit cards issued by master & visa is accepted by our payment gateway. American Express, Diners Club cards are not accepted
1-Year Package (Auto-Renewal) for payment via credit card
Please note that the 1-year package for payment via credit card is auto renewed - you will not need to do anything to renew your subscription. Prior to the expiry of your subscription, you will receive an email stating the amount and on which date you will be charged for the renewal. Your subscription will be automatically renewed unless you cancel the auto-renewal BEFORE the renewal date.
Your credit card details are encrypted by secure servers at our payment gateway providers (iPay88) to protect your transaction.
For more information on the auto-renewal plan, please:
Deposit Cash/Cheque direct to our account with the following details:
Account Name: The Edge Communications Sdn Bhd
Current Account No.: 3-0792534-18
Bank Name: Public Bank Berhad
After banking in the cheque to our bank account, please email [email protected] the deposit slip (with copy of cheque) together with the email you had received when your performed the subscription at our portal (with your order number)
Deposit Cash/Cheque direct to our account with the following details:
Account Name: The Edge Communications Sdn Bhd
Current Account No.: 3-0792534-18
Bank Name: Public Bank Berhad
Please email [email protected] a copy of the deposit slip and cheque together with the manual subscription form.
No, we don't have promotions with any credit cards at the moment
Print Version
Please allow 7 working days after receipt of your subscription form and payment for delivery to commence
Digital Version
You will be able to access the digital versions once you have successfully created and activated your Login ID and Password. We will send you an email with a link to activate your account after you have activated your Login ID and Password.
Please note that you would only have access to the issues that is within your subscription period. Back dated issues are not part of the subscription package.
The digital version of The Edge Malaysia is part of all our subscription packages. We dont have a print only package at the moment.
Subscription packages available currently are as follows:
The Edge Collection (Print + Digital)
The Edge Collection Digital (Digital Only)
We offer an all-digital subscription package:
The Edge Collection Digital (Digital Only)
Yes, you can download the same app for both smartphone and tablet devices
You can add on a new subscription to your existing account.
All you need to do is:
If you need further assistance, please contact our Customer Service Hotline – email: [email protected] or call (603) 7721 8052/8037/8050
The print version of The Edge Malaysia can be delivered to addresses outside Malaysia. Delivery charges will apply.
Please click subscribe.theedgemalaysia.com and select "Rates for other locations" under the package you are interested in to find more details about delivery charges to your location.
If you need further assistance, please contact our Customer Service Hotline – email:[email protected] or call (603) 7721 8052/8037/8050
All subscriptions plans are non-cancellable and non-refundable.
The subscription plans cannot be suspended and extended.However, if sufficient advance notice is provided, we can arrange for the delivery of the print version to be postponed until you are back from your travels. Please let us know at least 2 weeks in advance before the scheduled delivery date(s).
Please contact our Customer Service Hotline – email: [email protected] or call (603) 7721 8052/8037/8050.
The Edge Singapore's platform is browser based. The link below applies for Desktop, laptop computer (Windows and Mac), iOS and android devices.
For first time login
For Existing Subscribers
The Edge Singapore link (for all devices)
Please note that your access to The Edge Singapore would be processed within three working day from your subscription / renewal to The Edge Malaysia.
For The Edge Malaysia, click on forgot password from My Profile and an email to reset password will be sent to your registered email account.
For The Edge Singapore, click on Request new password from the User Account page.
Alternatively, you can also contact our Customer Service Hotline – email: [email protected] or call (603) 7721 8052/8037/8050.
Please contact our Customer Service Hotline – email: [email protected] or call (603) 7721 8034/8033/8052 for assistance.
The Edge Malaysia + The Borneo Post package is an exclusive collaboration between the two publications’ digital platform.
The package comes with the following:
The Edge Malaysia – 3 digital access
The Edge Singapore – 1 digital access
The Borneo Post – 3 digital access
Utusan Borneo – 3 digital access
See Hua Daily News – 3 digital access
To subscribe:
*Please note that your subscription expiry would be different for both group of titles
Though this is a joint package, each group of titles sits on different platform.
You can get in touch with the respective publications:
The Borneo Post /Utusan Borneo / See Hua Daily News
Contact No: 082-330505
Email address:
[email protected]
The Edge Malaysia Subscription Team
Contact No: 03-77218052 / 03-77218037 / 03-77218050
Email address:
[email protected]
You can purchase single digital copy of The Edge Malaysia from the following links
For single digital copy of The Edge Malaysia purchased via google playstore or app store, you will only have one digital access. It is advisable to purchase from the device that you would like to access The Edge Malaysia from.
If you would like to access in more devices, please visit subscribe.theedgemalaysia.com for a package that suits you