KUALA LUMPUR (Nov 4): Rakuten Trade has resumed online buy and sell order placement for Bursa Malaysia stocks through its iSPEED.my app.
As a precautionary measure, however, online trading via the Rakuten Trade web platform has been temporarily suspended for all markets, including Malaysia, the US and Hong Kong, according to a notice to clients on Wednesday.
All online orders for these markets must now be placed exclusively through the iSPEED.my app, while Contra traders can still use the web platform to pick up outstanding trades by 11pm on T+2.
The company assured clients that their funds and stock holdings remain safe and unaffected.
Rakuten Trade’s online trading for Bursa Malaysia stocks has been disrupted for more than a week following precautionary measures taken in response to a cybersecurity attempt.
In late October, the broker said it needed to ensure the service was stable before resuming online trading and would notify clients once buy and sell orders become available again through its website and app.
In a response to The Edge, Rakuten Trade chief executive officer Kazumasa Mise also ruled out a connection to cybersecurity incidents reported in Japan.