KUALA LUMPUR (Sept 23): CTOS Digital Bhd (KL:CTOS) said on Wednesday that its cybersecurity system recently detected unauthorised access to an environment supporting its consumer business.

Certain data files containing a limited subset of processed consumer information were accessed from the affected environment, the credit reporting agency said.

However, CTOS did not disclose what specific personal information was accessed.

The incident was contained within the identified environment, with CTOS’ other systems remaining secure and functional and no other environments affected, it said in a bourse filing.

CTOS said it immediately activated the necessary protocols upon detecting the incident and engaged an independent incident response team to conduct a comprehensive forensic investigation.

A subset of CTOS’ credit reporting services will be temporarily unavailable as the company completes the necessary remediation work, it said. Its other business operations and services continue to operate normally.

CTOS added that it has notified the relevant authorities and will continue to monitor the situation. It is also reviewing its cybersecurity protocols and strengthening its cybersecurity posture in line with the independent forensic report.

The company said there is no material financial impact from the incident based on the facts available to date.

Shares of CTOS traded one sen, or 1.6%, lower at 63.5 sen at the time of writing, giving the company a market capitalisation of RM1.4 billion.