This article first appeared in The Edge Malaysia Weekly on December 30, 2024 - January 12, 2025
Airline chiefs Tan Sri Tony Fernandes and Datuk Captain Izham Ismail delay retirement to get goals back on track
Group managing director of Malaysia Aviation Group Bhd
If Datuk Captain Izham Ismail, the 63-year-old chief of Malaysia Aviation Group Bhd (MAG), which operates national carrier Malaysia Airlines, Firefly and MASwings, had been looking forward to retirement when his contract expired at the end of November this year, well, he will have to wait another year.
The airline group started off the year on a high, with another year of profitability expected after recording a net profit of RM766 million in 2023 — its first full year of net profit since the airline group was privatised in 2014 — as demand for air travel rebounded.
The group has been expanding its operations internationally, especially adding new destinations and increasing frequencies to India — a market Izham described as “very important”. In January, it unveiled new uniforms for its ground-handling staff in a move to improve customer and employee service experience.
However, the group faced a series of disruptions in recent months after multiple technical faults caused breakdowns and flight delays. The incidents prompted an apology from Izham, who then announced that the group was reducing its capacity by 18% amid a global shortage of spare parts and workforce and the delayed arrival of new planes arising from supply chain issues.
Expansion plans have also been significantly impacted by delays in Airbus and Boeing’s aircraft delivery schedules. To date, MAG has only received five Boeing 737-8 aircraft out of the 13 contractually agreed for 2024. On Dec 19, MAG commemorated the arrival of the first of its 20 Airbus A330neo widebody aircraft, only to have it briefly grounded for repairs within days of its maiden flight due to technical issues.
Aviation analysts are now forecasting that MAG could slip back into a loss for 2024. Thus, it looks like Izham — who is the longest-serving CEO of Malaysia Airlines since it underwent a full reset in 2014 — won’t be retiring anytime soon, at least until he gets the group back on track. Meanwhile, all eyes are on the resumption of the airline’s service to Paris in March next year.
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