KUALA LUMPUR (Sept 26): The rise of digital communication and messaging platforms has revolutionised the way people interact and conduct business. In Malaysia, as consumer messaging trends continue to gain momentum, they are poised to have a profound impact on the banking, financial services and ...

How will the consumer messaging trend affect the future of the banking and finance sector?

Malaysia ranked 37th out of 121 countries in overall internet quality, up a spot from last year, but dropped to 26th from 16th in the corresponding period in terms of internet affordability, according to a new report by Surfshark.

The country performed best in internet quality, claiming...

Issues: Malaysia’s internet quality is 38% higher than global average

Like many of its Southeast Asian peers, Malaysia is striving to become the next Silicon Valley. For businesses, this signals a sizeable opportunity. However, there is the conundrum of whether investing in IT will deliver returns.

This is especially the case following the pandemic-induce...

Solutions: Powering Malaysia’s digital transformation with modernised mainframe app development

The heat is on for companies to go green as environmental, social and governance (ESG) disclosures are increasingly becoming mandatory globally. Keeping a sustainability score, however, is more complex without the right tools.

This is where sustainability platforms play an important rol...

Sustainability: Carbon disclosure made easy

Business leaders worldwide are having to reassess their operations as they face the multitude of implications of the new market cycle. While there are a few places to hide from global macroeconomic and geopolitical uncertainty, leaders in the Asia-Pacific (Apac) region are choosing to respond dif...

Trends: Why more challengers might be coming for your customers

In a thrilling leap into the future, Malaysia is set to revolutionise its transport landscape with the introduction of electric vertical take-off and landing (eVTOL) aircraft. This cutting-edge aircraft promises to tackle the multiple challenges that have long plagued the country’s transport ecos...

Cover Story: Soaring to the future

In Malaysia, a stark contrast persists between traditional farming practices and the technologically advanced agricultural sector. While many farmers grapple with the laborious task of managing data, particularly in areas like accounting and crop cultivation, only a small fraction are well-versed...

Agritech: Cultivating the future

The immense popularity of generative artificial intelligence (AI) platforms like ChatGPT has once again raised pertinent questions about what it means to be human and whether technology can supplant humanity.

Similar questions have been raised since AI programmes beat the top players in...

Perspective: Being human in a digital world

NEWS

Automating customer communications and engagement

Local technology solutions provider CiMS Tech Sdn Bhd has just launched the country’s first omnichannel software that enables seamless customer communication across multiple messagin...

Bits + Bytes: A Miscellany of Technology

In my previous column, I discussed the ways to drive the country’s digital growth momentum. Today, I want to shed light on the importance of including every Malaysian in this journey. There seems to be a prevailing misconception that digital growth and transformation primarily benefit urban areas...

Insight: Digital adaptation: Breaking barriers, building inclusion

In 2018, before the Covid-19 pandemic, Sunway Group embarked on a search for a partner that would transition the company’s operations to the cloud. This was one of the many digital transformation strategies that the company had pursued since 2000, says its chief information officer Kevin Khoo. It...

Development: Sunway commits to digital transformation

Gacha games, a worldwide phenomenon, introduced the toy vending machine mechanic in games where players are encouraged to spend in-game currency to obtain their random in-game items. In the world of gacha games, HoYoverse is one of the top 10 global gaming companies that has garnered a massive co...

Listicle: HoYoverse: A gacha phenomenon

Inflation, supply chain disruptions, labour shortages and pressure to innovate, driven by changing client expectations and the constant need to improve time to market, are just some of the challenges smart manufacturing can resolve.

“To increase competitive advantage, many manufacturers...

Industry 4.0: Embrace smart manufacturing for competitive advantage

From creative copyright infringement to being blamed for the end of the human race altogether, artificial intelligence (AI), specifically generative AI, is going through much public scrutiny. While AI itself is not new and can be traced back to the 1960s, the advancements seen with Open AI’s GPT-...

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