Under the visionary leadership of CEO Selena Chua, WCT Malls has gained recognition both locally and globally for its achievements. Recently, the organization won Best Airport at The BrandLaureate Property Branding Awards and earned accolades such as Excellence in Mall Management and Best Retailer Collaboration at the Global Brand Awards. These honours reflect the company’s commitment to excellence and innovation in retail management and collaboration.

Chua’s strategic vision for WCT Malls has been instrumental in the company’s success, earning her The BrandLaureate Property Branding Award – Brand Leadership of the Year Award. She prioritises understanding the evolving market needs and global trends, which helps her stay ahead of industry shifts. “Our focus is on anticipating market changes and continually adapting to serve our customers better,” she says. “We aim to be forward-thinking, creating shopping experiences that are relevant, engaging, and sustainable.”

Her leadership emphasises a diverse product mix to provide shoppers with options. By fostering strong retailer relationships, WCT Malls has become a destination for diverse offerings that cater for a wide range of customer preferences. This approach creates a vibrant shopping experience, helping to retain and attract a loyal customer base.

As essential part of Chua’s strategy includes fostering collaboration with regional brands, such as UnionPay, Mastercard, NETS and Alliance Bank. These partnerships enhance the shopping experience by integrating seamless payment solutions and offering exclusive promotions, further establishing WCT Malls as one of the leading retail destinations.

Paradigm Mall Petaling Jaya

In a strategic move, Paradigm Mall Petaling Jaya opened the first Malaysian Airlines ticketing office in Petaling Jaya, offering Enrich members a one-stop location for various Enrich services. Additionally, a new family go-kart facility opened in May of this year, complemented by a facelift for the mall’s entrances. The mall is also introducing a non-halal food and beverage corner on level 2, featuring renowned tenants such as, Kim Lian Kee, Nine Dragon Char Chan Teng and more.

Paradigm Mall Johor Bahru

WCT Group successfully completed the Paradigm Johor Bahru integrated development in November 2023 following the opening of Hyatt Place Johor Bahru Paradigm Mall. This hotel enjoys direct access to the mall, one of the largest retail, leisure, and entertainment destinations in southern Peninsular Malaysia, making it ideal for a 3-day, 2-night staycation. The mall offers a plethora of dining, shopping, pampering, and entertainment options. New experiential activities include ESCAPE, the first indoor adventure park in the southern region, occupying approximately 11,500 sqft of retail space; Chucky Cat Cafe with brewed coffee and over 20 adorable kittens; Roll On—an indoor roller skate rink designed in an American Neon disco style; and Utopia Titan X ThemePark at Level 7, featuring exciting games such as pedal go-kart, ninja course, net course, and other challenges.

gateway@klia2

New airlines are expected to arrive at Kuala Lumpur International Airport Terminal 2 in the fourth quarter, including Air Arabia, Citilink Airlines, Himalaya Airlines, VietJet Airlines and more. These additions will significantly increase footfall at the mall, driving greater traffic and engagement from travellers.

In 2023, gateway@klia2 at Kuala Lumpur International Airport Terminal 2 welcomed Malaysia’s homegrown brands such as Moody Cow from Penang; Oriental Kopi and Tea Garden from Johor Bahru; Muari Muari from Muar, Ban Heang from Penang, giving visitors a taste of Malaysia. The mall also featured the first Mamee store outside of M town, along with exciting additions like Richeese Factory from Indonesia as well as Tomaz the watchmaker, Good2U, and Toy World.

SkyPark Terminal

Upgrading plans are in progress for SkyPark Terminal as more flights heading to various destinations will take off from Sultan Abdul Aziz Shah Airport, Subang (Subang SkyPark) beginning August 2024.

Aeon Bukit Tinggi

AEON Bukit Tinggi has introduced a thrilling new addition, RUD Karting, offering Go-Kart activities at Level 3 of the mall. This exciting feature, taking up 98,000 sqft of the parking lot, provides an adrenaline-pumping experience for visitors, adding another layer of entertainment to the shopping destination.

Chua’s strategic foresight and keen understanding of market trends continue to drive WCT Malls in providing interesting and different shopping experiences for its shoppers. WCT Malls is committed to closely monitoring market trends and evolving customer needs. The aim is to ensure that WCT Malls continues to provide the best shopping experience for all visitors.