KUALA LUMPUR (April 20): UEM Edgenta Bhd has teamed up with Kaodim Sdn Bhd to kick-start a collaboration between them, with an immediate pilot roll-out to a client of UEM Edgenta with a nationwide presence.
Under the collaboration, Kaodim — a regional e-marketplace services provider — will provide an enterprise platform solution for UEM Edgenta’s vendor procurement and delivery of services, the first-of-its-kind in the asset management and infrastructure solutions space.
“This solution allows UEM Edgenta to elevate its vendor management via technology, which promotes better transparency and openness, as well as reduces process time,” the group said in a statement today.
“It is made possible by features of the enterprise platform such as an on-demand vendor management and rating system, which evaluates vendors on attributes such as quality, pricing and safety, as well as real-time visualisation and analytics. In turn, all these would enable UEM Edgenta to enhance its service delivery to its clients,” it added.
UEM Edgenta managing director and chief executive officer Datuk Azmir Merican said the enterprise platform forms an integral component of the group’s vendor contractor strategy, as it enables agility and scalability for it to roll out services to more clients rapidly
He said the enterprise platform will be supported by quality assurance on services performed by vendors procured off the enterprise platform, as well as continued solutioning for clients by UEM Edgenta’s personnel.
“Another component of the company’s strategy is the Edgenta Academy, which offers UEM Edgenta personnel and vendors training and development courses, focused on aiding the development of standards in the asset management and infrastructure solutions space,” he added.
Kaodim managing director Jeffri Cheong said the partnership with Edgenta has helped expand the company’s offering into the business-to-business space.
“We have found that many tools we use internally to reliably deliver home services can also benefit companies like UEM Edgenta, who need to manage a wide array of work orders and service providers. Through our configurable admin infrastructure, we will support Edgenta in optimising quality standards, response times and cost.
“Our proprietary intelligent procurement, automated scheduling, digital payments, quality assurance functionalities and more will be used to ensure service segments are dependable, accountable and efficient; resulting in increased revenue and profitability for our partners.
“We have always believed that the technology we developed can be valuable beyond residential cleaning, air-con repair and plumbing. Working with an innovative and forward-looking company like UEM Edgenta is a great way for us to leverage our product to radically digitise and innovate the maintenance and repairs industry,” he added.
UEM Edgenta, through its businesses, currently manages more than 300 hospitals and healthcare facilities across Malaysia, Singapore, Taiwan and India, as well as more than 300 commercial and industrial buildings in Malaysia.
In the infrastructure space, the company manages and maintains over 3,100 km of roads and expressways across Malaysia and Indonesia.
During this period of Covid-19 pandemic in the country, UEM Edgenta’s employees are involved in delivering essential services daily, primarily its healthcare support service frontliners, together with highway maintenance operations and facility management teams.