KUALA LUMPUR (Dec 22): Proton Holdings Bhd is offering a 20% discount on selected parts as well as a 20% discount on labour charges for all customers affected by the floods who have lodged a police report regarding the incident.

In a statement on Wednesday (Dec 22), the national carmaker said that additionally, towing charges of up to RM200 as well as cleaning charges for the exterior and engine bay up to RM100 will also be borne by the company.

Proton Edar chief executive officer Roslan Abdullah said the floods had affected thousands and hit hard in Selangor and Shah Alam, where Proton is headquartered.

“Many of our customers have seen their homes and businesses damaged by floodwaters and this extends to their cars as well.

“Therefore, Proton would like to offer a helping hand to get them back on the road and show our customers they are our main priority,” he said.

Roslan said exceptional circumstances require an exceptional response.

“Proton will be working hard to ensure we can repair cars as quickly as possible and advise all affected customers to visit our authorised service centres to enjoy these benefits.

“Furthermore, our genuine parts are offered with a warranty, so they (customers) can be assured of the quality of the repairs,” he said.

Roslan added that as more than 1,000 staff had been affected, the company is mobilising Kelab Proton, an in-house social and well-being organisation for all staff, to create care packages and offer clean up assistance to them and their families.