KUALA LUMPUR (June 15): Perusahaan Otomobil Kedua Sdn Bhd (Perodua) is extending the operation hours of 16 service centres and three Body & Paint (B&P) hubs to cater to the needs of its valued customers.
In a statement, Perodua said service centres and B&P hubs will operate every day except Sundays, from 8am until 9pm in Peninsular Malaysia, and from 7.45 am until 8.45pm in East Malaysia.
The service centres with extended operation hours are as follows:
- Perodua Sentral PJ (3S)
- PSSB Subang Jaya
- PSSB Keramat
- PSSB Glenmarie (3S) in Shah Alam
- PSSB Balakong (3S)
- PSSB Puchong (3S)
- PSSB Johor Bahru 1 (3S)
- PSSB Johor Bahru 2 (3S)
- PSSB Seremban (3S)
- PSSB Juru (3S) in Penang
- PSSB Penang
- PSSB Ipoh 1 in Perak
- PSSB Kota Bharu 1 (3S) in Kelantan
- PSSB Kuantan 2 in Pahang
- PSSB Kuching 1 (3S) in Sarawak
- PSSB Kota Kinabalu 2 in Sabah
The Perodua B&P hubs with extended operation hours are as follows:
- PSSB Subang Jaya B&P
- PSSB Balakong B&P
- PSSB Kota Bharu B&P
Perodua president and chief executive officer Datuk Zainal Abidin Ahmad said many of its customers’ vehicles are overdue for servicing as the country was under the Movement Control Order for two months.
“We are therefore extending the operation hours of selected service centres and B&P hubs to meet the high demand and continue giving our valued customers total peace of mind,” he added.
“This initiative should ease pent-up demand for Perodua servicing in major regions. We will monitor and evaluate the effectiveness of this pilot project continually; for now, it will run until further notice.
“As a People First company, this initiative represents Perodua’s perpetual commitment to put our valued customers first in everything we do,” said Zainal.
In addition, Perodua saw 2.35 million service intakes last year via its 202 service centres nationwide.
Besides, customers who want to service their vehicles are required to secure an appointment slot beforehand with their selected service centres.
However, walk-ins will still not be accepted at present.
Before entering the service centres, all visitors must undergo temperature checks, register their details and adhere to the social distancing markers within outlets at all times.