Monday 05 Jun 2023
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KUALA LUMPUR (Dec 5): From October last year to September 2022, over 145,000 local Shopee sellers achieved 25% growth in year-on-year sales on the marketplace due to superior levels of customer service and optimised storefronts, found the latest Shopee Super Awards 2022 Milestone study.

The platform contributed to economic inclusion by integrating and upskilling more than 251,000 local sellers who started selling online in the corresponding period.

More than 140 new sellers have reached new markets online and recorded over RM500,000 in sales last year. They outperformed their peers with store ratings of over 4.8 (out of 5), 97% on-time fulfilment rate, and a prompt customer chat response rate of 116 min.

Over 2,100 long-term local sellers who were able to retain loyal customers (as of September), made over RM5 million in sales since the inception of their stores on Shopee. Throughout the year, these sellers maintained consistent ratings of 4.9 (out of 5), quick chat response time of 125 minutes, and almost 99% of their orders shipped on time.

Over 1,700 local sellers of authentic Made-in-Malaysia goods marked RM1 million in sales. These homegrown entrepreneurs have an average store rating of 4.9 out of 5 and 98% of orders shipped on time.

Beyond free education for seller communities via Shopee University and Seller Summit, Shopee has also created educational KOL [key opinion leaders] masterclasses and Shopee Influencer Fest to scale influencers and drive their growth along with sellers.

On Dec 15, Shopee Super Awards ceremony will recognise the best-performing sellers, brands, and influencers of the year by industry categories. Malaysians can tune into Shopee Live at 12pm on Dec 11, and 7.30pm on Dec 15, to support their favourite brands, sellers and talents, by visiting

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