KUALA LUMPUR (June 13): AmBank Group announced a fully end-to-end electronic business current account opening for SMEs. This will be a truly contactless customer experience for digital on-boarding where it completely eliminates the need for a physical meeting, which is essential during the movement control order (MCO) period, the banking group said in a statement today. 

According to AmBank, when an application is submitted by a representative of the company, all owners or directors will be triggered to perform digital verification from their mobile phones to reaffirm the intention of the company to open a bank account.

“This seamless approach to on-boarding SMEs also allows instantaneous registration to AmAccess Biz, AmBank’s digital banking channel dedicated to SMEs. The solution is currently in a pilot phase and will soon be available to New Partnerships and Sdn Bhds in the first phase and Sole Proprietorships in the second phase,” noted the statement. 

AmBank group chief executive officer Datuk Sulaiman Mohd Tahir said: “As part of AmBank’s digital transformation journey, we are continuously curating seamless customer experiences by introducing digital innovations with our customers in mind — to enhance their banking experience with us, making it convenient, fast, secure and truly digital.”

AmBank group chief operations officer Datuk Iswaraan Suppiah noted: “We believe that banking institutions play an important role in supporting the development and growth of the SME segment. Our end-to-end digital on-boarding solution will allow SMEs to fast track their digitisation journey, especially in the wake of the current pandemic.”