KUALA LUMPUR (Nov 26): AirAsia Group Bhd has launched a parcel delivery service to tap the e-commerce boom across the region.
In a statement Nov 23, the carrier said the new service, called AirAsia xpress, is the latest venture as it expands its digital business to shore up the airline’s revenues that have been hard hit by the Covid-19 pandemic.
AirAsia xpress is powered by Teleport, the logistics arm of AirAsia.
It said that for a start, AirAsia xpress will cover selected cities within Klang Valley and six other key cities nationwide, namely Melaka, Johor Bahru, Kota Bharu, Penang, Ipoh and Kota Kinabalu.
Intercity, inter-state and international deliveries in other key cities will follow soon, it said.
AirAsia Super App CEO Amanda Woo said the Super App is an everyday app, to make user’s life easier through the various services offered, while all online transactions are secure and reliable.
AirAsia Super App head of delivery (e-Commerce) Lim Ben-Jie said consumers will remain dependent on efficient and affordable delivery services.
"Combining our ease of usability and network reach across Asean and beyond, AirAsia xpress will support individuals and micro businesses with fast and convenient deliveries.
“Social commerce sellers in particular will greatly benefit from our offerings to scale and grow their business, especially at a time when e-commerce is booming and championed by home based sellers of new and used items,” said Lim.
Meanwhile, Teleport CEO Pete Chareonwongsak said Teleport's mission is providing services that are not only affordable but fast, to meet the demands of the market.
“Since shipping speed has launched into the forefront of ecommerce strategy, the new addition of AirAsia xpress powered by Teleport brings a catalyst for the industry and validates our commitment to deliver better: faster and cheaper,” he said.