For many growing retailers, traditional payment and standalone set-ups often result in subtle inefficiencies that quietly erode profit margins.

To address these operational bottlenecks, RHB Banking Group (KL:RHBBANK) has partnered with leading point-of-sale (POS) solution providers to embed RHB DuitNow QR directly into merchants' existing POS systems.

By leveraging application programming interface (API) connectivity, RHB provides a single, unified payment experience that directly targets the operational core of retail operations. Merchants relying on standalone payment terminals often face manual reconciliation obstacles. Tracking missing funds and performing daily manual ledger updates consume valuable staff hours that could otherwise be spent serving customers.

Fake payment receipt, such as fake payment confirmation screenshots shown on mobile screens, also present a constant risk of financial loss and payment disputes. Additionally, switching between separate hardware devices, typing transaction amounts manually, and waiting for standalone terminal printouts result in longer queues, especially during peak operational hours.

For merchants of all sizes, RHB’s Integrated DuitNow QR POS addresses all these pain points and offers a streamlined, single-step checkout.

Businesses no longer need to switch between devices or screens. DuitNow QR payments are generated dynamically and processed directly within the POS interface, shortening waiting lines and allowing the staff to focus on customer service.

Every DuitNow QR payment is automatically captured, matched and consolidated across payment modes with no delay. End-of-day reconciliation becomes significantly faster and virtually error-free, with real-time sales visibility that can be seamlessly exported to accounting software or monitored via the RHB Reflex Mobile App.

Because payments are seamlessly integrated via API, transaction confirmations trigger directly inside the merchant’s POS system in real time. This active verification completely eliminates payment fraud risks, ensuring that every ringgit goes straight into the business’ bank account.

Most importantly, RHB’s DuitNow QR POS provides significant cost savings. Merchants can eliminate the steep RM20,000 to RM50,000 integration costs traditionally required by POS QR integration, enabling capital to be injected into areas that focus on improving the business.

DuitNow QR serves as Malaysia’s national QR code standard established by Payments Network Malaysia Sdn Bhd (PayNet). By universally accepting payments from all participating banks and e-wallets, an RHB DuitNow QR merchant set-up allows customers to pay using their preferred banking app or e-wallet without requiring multiple counter QR standees or terminal clutter.

Major nationwide brands and flagship merchant partners have already adopted RHB’s integrated payment solutions to support high transaction volumes.

RHB’s continued push towards payment automation supports its overarching PROGRESS27 roadmap, which aims to drive digital innovation, deliver service excellence and enable local businesses to operate efficiently and scale sustainably.

This commitment was recognised at the Malaysian e-Payments Excellence Awards 2025, where RHB Bank was named Best e-Payments Bank, an independent validation of its speed, scalability and robust digital payment infrastructure.

The integration of DuitNow QR through API connectivity complements the RHB SME ecosystem, alongside existing digital solutions like the RHB SME Online Financing portal and the RHB Financing (SME) Mobile App.

Businesses that still rely on manual cash processes, separate card devices, or standalone tabletop QR codes may be missing out on a faster, safer and far more cost-effective way to operate.

To learn more about special POS provider collaboration packages and upgrade your business payment terminal today, please visit https://www.rhbgroup.com/duitnow-pf.