Sunday 25 Oct 2026
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KUALA LUMPUR (May 17): The Association of Banks in Malaysia (ABM) says electronic messages regarding the disruption of online/internet banking and ATM services possibly due to ransomware attacks, which have been circulating via social media, are not true.

"Our member banks that offer online/internet banking and ATM services have confirmed that these services are operating as usual.

"While some ATMs around the country may experience occasional downtime during this period, such unavailability of ATM services were merely due to normal maintenance issues, such as machine replenishment requirements or routine systems management," ABM said in a statement.

The association added that efforts are continuously made to ensure that the appropriate controls are in place according to best practices which involve robust check and balance mechanisms with timely transactions monitoring.

"Members of the public are welcome to contact us at our ABMConnect hotline by dialling 1-300-88-9980, or emailing us at eABMConnect by logging on to our website www.abm.org.my for any queries," said ABM.

 

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